These Terms of Service apply to your use of the Greenville Water Damage Pros website, including calls, callback requests, contact forms, and other requests for information or service.
Last updated: September 13, 2026
By using this website, you agree to these terms. If you do not agree, please do not use the site.
Greenville Water Damage Pros provides water damage restoration and related property restoration services in Greenville, South Carolina, and surrounding service areas.
Information submitted through this website may be used to understand the nature of your water damage, contact you, arrange an inspection or service visit, and prepare for the work that may be required.
Submitting a form, calling us, or requesting an inspection does not by itself create a contract for restoration services. Any restoration work will be subject to the estimate, work authorization, scope of work, payment terms, and other documents agreed to before or during the project.
Water damage can worsen quickly. Information on this website is not a substitute for appropriate emergency action.
If it is safe to do so, stop the source of the water and avoid areas where water may have reached electrical wiring, outlets, appliances, or other hazards. If there is an immediate risk to life, fire, electrical safety, or structural safety, contact the appropriate emergency service first.
Any response or arrival time shown on this website is an estimate and may be affected by weather, road conditions, crew availability, the location of the property, and the scale of the emergency.
Online information, telephone discussions, photographs, and descriptions provided before an inspection are preliminary. The full extent of water damage may not be visible until moisture readings are taken or affected materials are inspected.
Final pricing can depend on factors including:
A written estimate or work authorization provided for a particular project will take priority over general information displayed on this website.
We may document damage, moisture readings, photographs, equipment use, and the scope of restoration work to help with an insurance claim.
We do not guarantee that an insurance company will approve or pay any particular claim, service, repair, or amount. Coverage decisions are made by your insurer under the terms of your insurance policy.
Information on this website about insurance coverage is general information only and should not be treated as insurance, financial, or legal advice. You remain responsible for charges not paid by your insurance company unless otherwise agreed in writing.
We try to keep the information on this website accurate and useful. However, drying times, restoration costs, mold-development timelines, insurance coverage, and repair requirements vary from property to property.
Examples and cost ranges shown on the site are general industry information and are not guarantees, inspection findings, or binding estimates. A physical inspection may reveal conditions that cannot be identified from photographs, telephone conversations, or online forms.
When requesting service, please provide accurate information about the property, the source of the water, affected areas, and any known safety concerns. You are responsible for providing reasonable access to areas that need inspection or restoration.
Please inform us about known hazards that may affect the work, including electrical hazards, asbestos, chemicals, sewage, structural instability, aggressive animals, or other unsafe conditions. Do not submit another person's private information without their permission.
Water restoration may require moving furniture, removing damaged materials, lifting flooring, opening wall cavities, removing insulation, or accessing concealed areas of a building.
We will take reasonable care when performing authorized work. Some removal or disturbance may be necessary to properly inspect, extract, dry, clean, or restore affected materials.
Customers should secure valuables, cash, jewelry, important documents, medications, firearms, and other sensitive personal items before restoration work begins whenever practical. Specific responsibilities relating to property protection will be described in the applicable work authorization or service agreement.
Some restoration projects may require services outside the primary scope of water mitigation, such as plumbing, electrical work, roofing, reconstruction, environmental testing, specialty cleaning, or other professional services.
These services may be performed by qualified third parties when appropriate. Any third-party work, responsibilities, pricing, or warranties may be subject to separate terms or agreements.
We aim to dry and restore affected property using appropriate restoration procedures and professional judgment.
However, restoration outcomes depend on many factors, including how long water was present, the condition of the property before the loss, the type of materials affected, contamination, hidden damage, and access to affected areas.
No statement on this website should be interpreted as a guarantee that every material can be saved or that mold, staining, odors, structural damage, or other problems can always be prevented.
You may use this website for lawful personal or business purposes related to learning about or requesting our services. You may not:
The original text, branding, graphics, layout, photographs, and other content on this website are owned by Greenville Water Damage Pros or used with permission.
You may view and use the website for normal personal purposes, but you may not reproduce, republish, distribute, or commercially exploit our content without written permission.
To the fullest extent permitted by applicable law, Greenville Water Damage Pros is not responsible for indirect, incidental, special, or consequential damages resulting solely from the use of this website or reliance on general information published here.
This limitation does not replace or override any rights, obligations, warranties, or liabilities contained in a signed work authorization or service agreement. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
This website may occasionally link to insurance companies, government agencies, manufacturers, professional organizations, or other third-party websites. We are not responsible for the content, availability, security, or privacy practices of websites operated by third parties.
Information submitted through this website is handled according to our Privacy Policy. Please review it for information about the personal information we collect, how it may be used, and the choices available to you.
We may update these Terms from time to time to reflect changes to the website, our services, or applicable requirements. The latest version will be posted on this page with an updated revision date. Continued use of the website after an update means the revised Terms apply to future use of the site.
These Terms are governed by the laws of the State of South Carolina, except where applicable law requires otherwise. Any dispute relating specifically to restoration work may also be governed by the terms contained in the applicable work authorization or service agreement.
Questions about these Terms of Service can be submitted through our Contact page, or by calling (864) 515-4097.